Privacy & Data Protection

Privacy Policy

At Hinex Interior Ltd., we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, protect and manage your information when you interact with our website and services.

Last Updated: October 4, 2026

Your trust matters to us. Whether you contact us for an interior design project, furniture, tiles and sanitary, doors solutions, or any other service, we aim to handle your information responsibly, transparently and securely.

01 — ABOUT HINEX

About Hinex Interior Ltd.

Hinex Interior Ltd. is a Bangladesh-based interior design and lifestyle solutions company providing residential and commercial design services along with furniture, tiles, sanitary and doors solutions.

This Privacy Policy explains how Hinex Interior Ltd. collects, uses, stores and protects information obtained through this website and through communications with our team.

02 — INFORMATION

Information We Collect

Depending on how you interact with us, we may collect information such as:

01

Personal Information

Name, phone number, email address, company name and other contact information you voluntarily provide.

02

Project Information

Property details, project requirements, preferred design style, budget and other project-related information.

03

Communication Data

Messages, enquiries, quotation requests and information you provide when communicating with our team.

04

Technical Information

Browser type, device information, IP address, pages visited and general website usage information.

03 — PURPOSE

How We Use Your Information

We may use the information we collect for legitimate business and service-related purposes, including:

  • Responding to enquiries and consultation requests.
  • Understanding your interior design or project requirements.
  • Preparing quotations, proposals and project plans.
  • Providing and managing our products and services.
  • Communicating with you about your project.
  • Improving our website, services and customer experience.
  • Maintaining business, accounting and administrative records.
  • Preventing fraud, abuse or unauthorised activity.
  • Complying with applicable legal and regulatory requirements.
04 — PROJECT DATA

Project Information & Documents

If you engage Hinex for an interior, furniture, tiles, sanitary or doors project, you may provide information relating to your property or project.

This may include measurements, floor plans, photographs, design preferences, material selections, budget information, site details and other documents required to plan and deliver the project.

Such information will be used primarily for project consultation, design, quotation, planning, execution, communication and related business purposes.

05 — DISCLOSURE

How We Share Your Information

We do not sell or rent your personal information.

Where necessary to provide our services, information may be shared with trusted parties such as:

  • Employees and authorised members of our team.
  • Contractors, suppliers and project partners.
  • Technology, hosting and website service providers.
  • Professional advisers where reasonably necessary.
  • Government or legal authorities where required by law.

We aim to share only information that is reasonably necessary for the relevant purpose.

06 — TECHNOLOGY

Cookies & Website Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage and provide a better user experience.

Cookies may help us understand which pages are useful, how visitors navigate the website and how we can improve our online experience.

You can manage or disable cookies through your browser settings. Some website functionality may be affected if certain cookies are disabled.

07 — SECURITY

Data Security

We take reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. While we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

08 — RETENTION

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes and complying with legal obligations.

When information is no longer reasonably required, we may securely delete, anonymise or otherwise dispose of it.

09 — YOUR RIGHTS

Your Privacy Rights

Depending on applicable law, you may have rights concerning the personal information we hold about you, including the ability to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of information where legally applicable.
  • Ask questions about how your information is being used.
  • Withdraw consent where processing is based on consent.

To make a privacy-related request, please contact us using the details provided below.

10 — EXTERNAL LINKS

Third-Party Websites

Our website may contain links to third-party websites, platforms or services. These websites operate independently and may have their own privacy policies and terms.

Hinex Interior Ltd. is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

11 — CHILDREN

Children's Privacy

Our website and services are intended primarily for adults and business or residential clients. We do not knowingly collect personal information from children for purposes unrelated to our services.

12 — UPDATES

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, business practices or applicable legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

13 — CONTACT

Contact Us About Privacy

If you have questions, concerns or requests regarding this Privacy Policy or the way we handle your personal information, please contact Hinex Interior Ltd.

Address
House No. 459 (Shapnochura), 5th Floor, Block-D, Road-05, Bashundhara, Dhaka, Bangladesh
Office Hours
Tuesday – Sunday
10:00 AM – 10:00 PM